Nexcess Knowledge Base

The Comodo UserTrust Subscriber Agreement is a binding legal document detailing your rights and obligations as a user of the Comodo UserTrust logo and services.

How to use SiteWorx to create and manage autoresponders for the domain attached to your Nexcess non-cloud account.

How to create email addresses, reset email passwords, and create aliases for your Nexcess Cloud account.

Learn how to obtain an Extended Validation (EV) standard SSL certificate, the highest level of SSL certification. Nexcess is a certificate reseller of GeoTrust True BusinessID with EV certificates.

A chain of SSL certificates contains all of the SSL certificates (root, intermediate, and end user) issued by a Certificate Authority (CA) required to verify the subject in the hierarchy of trust.

Learn how Nexcess clients on physical (non-cloud) servers can recreate SSL keys by either using SiteWorx or the command line interface (CLI).

Learn how to use TraceRoute to troubleshoot network connection issues. Follow our step-by-step instructions for Windows and Mac OSX.

Use webmail to access your email account. SiteWorx provides access to three different web-based email programs, each of which you can use to retrieve and send email from your domain's email account.

Getting an SSL certificate first requires you to generate a Certificate Signing Request (CSR), and some require you to specify “domain.com” or “www.domain.com” as the common name of your website.

How to cancel an existing SSL certificate attached to a Nexcess service from within your Nexcess Client Portal.